Buy from a trusted eCRATER seller that has a proven track record of customer satisfaction and quality products. Feel free to ask any questions you may have. Thank you for your business!Verizon Novatel Mifi 4510L are in good condition with small to little blemishes do to normal cosmetic wear. Devices may show small blemishes but are free from major scratches, dents or chips. Devices are sold as is with no warranties, in good working order. Devices are not shipped in original packaging. Devices come with battery and battery cover only, no other accessories. SIM card not included. Returns are not excepted for this item.Disclaimer: Keep in mind you are purchasing a used device. There will be normal cosmetic wear on these. But are in good working order and fully operational. May have cosmetic wear that include small blemishes.Click here to see all our great items in our eCRATER store!SHIPPING: Turnaround for your purchase is 1 business day as stated in the listing. All orders typically ship 2-6 day shipping, using USPS First Class Mail. Customers typically receive there item in 3-5 days or sometimes sooner depending on location. It is your responsibility to supply a confirmed mailing address. We are not responsible incorrect addresses provided by customer or will not ship to unconfirmed addresses. Thank you.